Insight
Many banking customers have been inundated with phrases like “bank failure” and “financial collapse,” with little added context about the future of their personal assets and the overall digital customer experience.
Insight
In response to industry-wide changes, there are two primary mindset shifts that can help position your organization to adapt today and continue to evolve through digital innovation.
Insight
Sendero Principal Kyle Berry tackles the ever-growing IT problems businesses are facing today – and whether or not the Cloud is right for you
Insight
Patient safety and security should be at the heart of every healthcare system, but when there is a cybersecurity incident, that vital mission is threatened. The right approach must balance selective investments in innovative solutions with a mindset that emphasizes employees’ daily security behaviors.
News
Over the past several months, Sendero has partnered with the Boys and Girls Club of Metro Atlanta (BGCMA) to research and deliver recommendations to amp up their fundraising practices for a robust and actionable strategic plan that will help them navigate fundraising challenges this year, and beyond.
News
If you want to be a part of lasting change for diversity and inclusion in your organization, remember that change is possible when we come together to learn and take action.
News
Chad Perkins shares his experiences at Sendero and what it means to be a member of the Management Team.
Insight
Using visual communications as a tool for storytelling, understanding, and recollection to strengthen project management and pave the way for successful change management.
Insight
Regulated utility companies typically submit a PUC rate case every 2-5 years. While it is a complex and time-intensive task, there are things you can do to streamline the process and prepare yourself for the inevitable questions that will come from regulatory bodies. At Sendero, we help regulated utility companies navigate rate cases successfully, and position themselves for further improvement on the road ahead.
Insight
Chatbots have taken over digital platforms, cutting costs for companies and cutting wait times for customers. Out of all of the companies that have implemented chatbots, only a few have ventured to implement a true omnichannel AI assistant platform.