Goal

What the client needed to achieve

A large manufacturing enterprise faced disruption after losing a key robotic process automation (RPA) resource, limiting its ability to scale automation initiatives. The platform required stabilization, stronger alignment between business and IT, and improved delivery consistency. The client needed to expand automation to drive efficiency while controlling delivery costs and maximizing the value of prior investments.

Results

Structured delivery, measurable outcomes

$1M+

in annual cost savings

Delivery

How Sendero delivered

Sendero experts stepped into a leadership role to stabilize operations and drive execution, serving as the product owner and agile delivery lead, aligning business and IT stakeholders while guiding platform priorities and execution.

Highlights:

Managed product backlog, sprint execution, and cross-functional stakeholder alignment
Led discovery and defined requirements, translating business needs into actionable development work
Developed solution designs and contributed to platform scalability decisions for enterprise architecture approval
Coordinated and managed offshore delivery teams to ensure consistent execution
Supported vendor cost validation, contract review, and licensing strategy to control delivery expenses

Practice

Building a scalable foundation for long-term automation maturity

Sendero’s work established a stable, governed automation platform capable of supporting ongoing growth. The engagement strengthened alignment between business and IT and enabling a growing pipeline of high-value automation opportunities across functions. As the program matured and leadership transitioned, the new solution continued to play a key role in guiding platform strategy and execution, reinforcing a sustainable, long-term automation capability.

Key Contacts