Goal

What the client needed to achieve

A prominent manufacturer and supplier of infrastructure products needed greater visibility into resources, finances, and performance across offices nationwide. Following a series of acquisitions and legacy manual processes, the company lacked real-time insights into business performance.

To address this, they selected NetSuite ERP to streamline financial visibility, standardize processes, and enhance end-to-end supply chain management. Sendero was engaged to lead the implementation.

Results

The NetSuite implementation delivered measurable impact across the client’s nationwide business units

440+

end users supported

57%

reduction in total defects during hypercare

15

training sessions conducted across 10 business units

Delivery

How Sendero delivered

Sendero partnered with the client to plan and execute a phased NetSuite implementation designed to minimize business disruption while maintaining an aggressive timeline.

Highlights:

Delivered comprehensive program and workstream management, system integration coordination, data migration, vendor oversight, and organizational change management
Conducted a pilot phase to understand core business processes and tailor workflows for optimization
Partnered with the integration team to complete a detailed gap analysis, shaping the rollout plan
Developed a robust data migration strategy to ensure accurate transfer of project, financial, and resource data from legacy systems
Executed targeted change management and communications to prepare end users for adoption
Refined the implementation approach across multiple phases to meet evolving business needs

Practice

Driving efficiency and visibility across operations

Through Sendero’s phased delivery approach, the client gained a modern ERP system that provides accurate, consolidated financial reporting and enhanced visibility across business units. The solution established a foundation for continued growth and long-term operational excellence.

Key Contacts