Goal

What the client needed to achieve

A manufacturing organization’s IT infrastructure team needed project management support to effectively manage a high volume of acquisitions, divestitures, and site refreshes while continuing to support daily operations. The client engaged Sendero to streamline planning and coordination, reduce project‑related communication gaps, and enable successful delivery of these initiatives without disrupting day-to-day work.

Results

On-time delivery, providing maximum efficiency

40%

increase in on-time project delivery

40%

reduction in project-related communication gaps

40+

hours per week returned to the IT Infrastructure team

100+

project management materials created

Delivery

How Sendero delivered

Sendero took ownership of planning, coordination, and execution to ensure consistent delivery and clear communication across all active initiatives.

Highlights:

Managed multiple infrastructure project timelines simultaneously
Created and maintained acquisition and refresh budgets
Led scheduling, planning, and coordination across teams and vendors
Provided weekly status reporting to IT leadership
Oversaw vendor installs, go-lives, and cutover periods
Developed project plans, deployment plans, and go/no-go criteria
Maintained a centralized tracker for acquisitions, divestitures, and refreshes shared with the CIO

Practice

Establishing long-standing practices

Project management evolved from inconsistent processes to standardized project management practices that remain in use across the organization. Budget templates, project trackers, status reporting decks, and meeting processes have become core tools, enabling improved productivity, reduced risk, and consistent project execution. These practices continue to drive value beyond individual projects and across other teams within the organization.

Key Contacts