Goal

What the client needed to achieve

A large electricity transmission and distribution company was directed by its state governing body to acquire a smaller distribution provider within a set timeframe. The directive required the company to complete the acquisition and fully integrate the acquired business’s systems, customers, and staff on a highly compressed schedule.

With limited documentation and outdated systems at the acquired company, the client engaged Sendero to lead the integration and ensure business continuity while building a foundation for long-term success.

Results

The acquisition integration delivered measurable results

Key results:

Completed the acquisition integration on time and within all regulatory requirements
Developed a milestone-based plan to migrate people, processes, and technology
Implemented interim solutions to bridge legacy and modern systems
Created a long-term architecture plan to support seamless customer integration
Enabled uninterrupted operations and expansion into a new distribution territory

Delivery

How Sendero delivered

Sendero partnered closely with both the acquiring and acquired companies to ensure a coordinated, transparent integration process.

Highlights:

Conducted detailed discovery sessions to assess the acquired company’s legacy systems, processes, and documentation gaps
Facilitated cross-functional workshops to align key stakeholders and define transition requirements
Developed immediate, mid-term, and long-term architecture plans to meet the accelerated timeline while setting up sustainable integration
Designed and managed a milestone-based migration plan for customers, staff, and technology assets
Implemented interim technology solutions to ensure business continuity while transitioning to the client’s full infrastructure

Practice

Integrating operations under tight timelines

Through Sendero’s leadership and structured approach, the client successfully completed the acquisition integration on time and within the mandated parameters. The project strengthened operational alignment, expanded the company’s distribution footprint, and established a framework for future integrations under regulatory oversight.

Key Contacts