Healthcare systems have countless tools and technologies available when building their digital ecosystem. Leveraging the right combination of those tools and technologies can create the foundation your health system needs to have an effective digital front door.
Though having the right technology is important, your digital front door will only be as good as the strategy behind it, the data that informs it, the teams that run it, and the processes that maintain it. Without the right governance in place to ensure that each of these components is working in tandem, your health system may not reach its full potential when it comes to providing patients with access to care.
Beyond the specific digital front door strategy, most health systems are facing an increased challenge when it comes to approaching their technology strategy at large. One common challenge takes the form of disparate systems resulting from strategic partnerships, mergers, and acquisitions. Another obstacle comes from meeting a variety of patient needs, which is further impacted by variables like treatment plans, health literacy, and communication preferences. By assessing your and your patient population’s unique needs, you can define a more specific strategy that empowers you to unlock the potential of your full technology suite and, by extension, your digital front door.