Think back to the year 2010. It’s the year Spain takes home the FIFA World Cup, Lady Gaga debuts the infamous meat dress, and Apple releases the original iPad. In 2010, would you have predicted that today–just twelve years later–Artificial Intelligence would be a driver of emerging healthcare technology? Would you have predicted that you’re having conversations with your teams about how AI can be incorporated into patient care?
As the pace of change continues to accelerate, how can you plan for technology in healthcare that doesn’t exist today? To ensure your people and processes are ready for new technology, the following building blocks can help lay the foundation for your hospital of the future.
Structure an Intake Process for Opportunities
Change starts with the initial idea. Set a clear process that enables your resources, both clinical and operational, to identify and surface potential opportunities to the appropriate audience. There should be a process to submit, review, and maintain a backlog of opportunities that key resources are aware of and leadership is bought into.
Frame a Business Case Process
Business cases may vary by technology, but a standard methodology should be the foundation for decision-making. A business case should include the problem statement, clear objectives, project scope, and success criteria. A solid business case will make the argument for the new technology, establish the target outcomes, and become the basis for future measurement.