Data and analytics: Expanding your claims experience
Learn more about how Insurance companies can maximize their claims experience by leveraging data & analytics to measure effectiveness and track performance.
The surprising secret to your dream vacation: PCI DSS requirements
PCI DSS Requirements are essential to ensure secure data handling of your payment card information. When a hospitality business chooses not to comply with the PCI DSS, they’re at risk of damaging their reputation (and incurring hefty fines) if a data breach is incurred.
Your field employees will have a field day with these mobility strategies
While the advantages are clear, designing an application that enhances complex operational processes is easier said than done. Discover the mobility strategies that Sendero leverages when designing and implementing field centric mobile applications.
Death of the insurance card: Improving customer experience in insurance
Buyers are willing to pay more for a better customer experience. Many believe this crowns customer experience as king over price and product as key differentiators. With this macro trend at play, it has never made more sense to invest in improving the customer experience in insurance.
Technology in the hospitality industry: The power of AI/EQ integration
AI is reshaping technology in the hospitality industry – with benefits ranging from lower costs to increased efficiency. The challenge for hospitality organizations is to find the balance between meeting customer needs for physical interaction with the growing demands for speed, price, and efficiency.
Gig economy trends and why financial services institutions should pay attention
With a large influx of gig workers entering the economy, financial institutions should pay attention to three major ‘gig economy’ trends & consider evaluating their mobile, analytics, and service strategy to appeal to this growing demographic.
Four drivers of disruptive innovation in financial services — and what they mean for you
Today, four significant digital disruptive innovations in financial services are changing the fundamental rules for how to attract, secure, and serve customers.
For the love of the game: Retail “brandsformation”
Due to the ever-evolving nature of the industry, it is common for a retailer to hit a point in its existence that a retail brandsformation is necessary to remain relevant and competitive within the market.
Supply chain resilience strategies in the new normal world: Why can’t I cross this off my grocery list?
Supply chain resilience boils down to a simple concept: How effectively does your supply chain weather any type of storm?
Six steps to developing a superior digital customer experience strategy
Attracting and keeping customers takes more than simply offering the products they want; it also requires you to provide the type of customer experience that makes every interaction easy, seamless, and responsive.