Goal

What the client needed to achieve

A natural gas and power wholesale energy marketer sought to expand its Energy Services business by managing power assets across multiple markets. To enable growth and streamline operations, the company needed to implement a comprehensive bid-to-bill system capable of automating scheduling, ISO settlements, customer invoicing, and contract management.

After narrowing the field to two vendors, the client partnered with Sendero to facilitate software selection, oversee implementation, and ensure a smooth transition from manual processes to an integrated enterprise system.

Results

A unified system that automated critical energy operations

9

energy markets managed through a single bid-to-bill system

100%

replacement of manual spreadsheet processes with automated workflows

Delivery

How Sendero delivered

Sendero worked closely with the client to assess system requirements, evaluate vendors, and implement the selected platform. The engagement combined strategic advisory and hands-on program management to ensure alignment between technical capability and business need.

Highlights:

Collaborated with stakeholders to define key bid-to-bill system functionalities and priorities
Developed a vendor scorecard and facilitated selection sessions using standardized evaluation criteria
Led the implementation through project planning, configuration, and testing across multiple markets
Designed onboarding procedures and user training materials to accelerate adoption
Managed communications, reporting, and governance to ensure stakeholder alignment
Adopted a phased rollout approach, focusing on one energy market at a time to minimize disruption

Practice

Fueling efficiency through technology enablement

By leading both the selection and implementation of the new bid-to-bill system, Sendero helped the energy marketer automate critical operations, eliminate manual processes, and scale its Energy Services business across markets. The solution positioned the company for continued growth with stronger visibility, efficiency, and operational control.

Key Contacts