Goal

What the client needed to achieve

As the result of rapid growth and a desire to modernize software capabilities, Veritex Community Bank needed a more robust HCM system to improve workforce management, access real-time HR data, and reduce manual processes.

Because the bank’s HR department operated with a lean team, they partnered with Sendero to guide the system selection and implementation process.

Results

Enabling Veritex to meet evolving workforce needs and position for continued growth

22

potential vendors researched

11

external systems integrated

0.01%

variance in total net pay after accuracy testing

Delivery

How Sendero delivered

Sendero adopted a comprehensive, phased approach to identify and implement the best HCM solution for Veritex.

Highlights:

Completed extensive research into 22 potential vendors and managed the full RFP process
Facilitated demos for final candidates, using weighted requirements and scorecards for objective evaluation
Developed use cases to align demos with day-to-day HR responsibilities
Performed a detailed cost analysis to ensure functionality and value
Coordinated system integration with 11 external systems and documented system designs
Developed test cases and facilitated user acceptance and parallel testing cycles
Verified system accuracy with less than 0.01% variance in total net pay compared to the legacy system

Practice

Enabling smarter workforce management and growth

Through Sendero’s leadership and partnership, Veritex implemented Dayforce as its new HCM system—streamlining processes, improving data accuracy, and providing real-time visibility into workforce performance. The new solution empowers Veritex’s HR team to operate efficiently and support ongoing organizational growth.

Key Contacts

Susanne Turnbo

Managing Director, Consulting

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Scott Simari

Principal, Consulting

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TESTIMONIAL

“Sendero’s expertise was instrumental in conducting our successful HCM RFP and vendor selection process. As a result, we confidently selected Dayforce as the right HCM for our growing company. With Sendero managing the entire implementation plan, our project was delivered on time, on budget, and we paid 100% of our employees accurately on the first payroll run.”

Cara McDaniel, Chief Human Resources & Talent Officer Veritex Community Bank

Financial Services Advance Workforce Productivity