Process efficiency: A manufacturer’s aspiration made simple
Manufacturers have the opportunity to evaluate current operational and technical capabilities and implement meaningful changes that can transform process efficiency.
Patient value versus volume: Pairing home health care with distributed care
With the shift to patient outcomes being the main driver in Healthcare, providers should consider the benefits of pairing Home Health Care & Distributed Care to achieve optimal consumer satisfaction. Enabling technology is at the core of being successful at both. Learn how enabling technology can help providers pave the path for the ‘Value Agenda’ to transform the patient experience.
An opportunity of a lifetime: Banks leveraging CRM data for a personalized experience
Every stage of life brings on a new set of financial goals, obstacles, and needs. These stages brings banks a new set of chances to serve a customer and provide a personalized experience.
The talent pool is changing. Are you?: Preparing the future oil and gas workforce
As we ease into a post-COVID world, industry forecasting is essential not just for resources, but also for the oil and gas workforce talent that will be needed in the coming years.
Proactive patient care: It takes more than an apple a day
By focusing on managing and leading the transformation to a proactive healthcare organization, you can position your people and processes to meaningfully adopt a new standard of patient care.
Finding digital transformation in banking: Changing old ways of thinking to foster innovative financial solutions
After centuries of comfortability in their business model, disruptors like the Covid-19 pandemic, the rise of fintech, and generations raised with the expectation of technology, banks have realized the need to implement innovative financial solutions.
The energy M&A market may be uncertain, but you don’t have to be
At the beginning of 2022, the rising price of oil suggested that the new year might be a robust one for M&A activity. However, within a few short months, that promise faded and was replaced with an uncertain energy M&A landscape.
The ROI journey for AI in healthcare
We are in the midst of an unprecedented digital revolution in healthcare that is creating an astronomical amount of data – enter AI in healthcare.
The strategy behind building customer and patient loyalty
There’s been an ongoing discussion in healthcare about whether to refer to the people receiving health services as “customers” or “patients.” The key to building long-term customer and patient loyalty for a health system is to focus on investing in distinct, but equally important, customer and patient experiences.
Technology considerations for an exceptional omnichannel customer experience
The omnichannel customer experience approach has a proven success record and is here to stay. While many retailers understand this and are taking steps toward a comprehensive strategy, omnichannel marketing is not without its own set of challenges.