Goal

What the client needed to achieve

As the Texas energy market became increasingly competitive due to deregulation and the rise of renewable generation, a major energy provider needed to increase its speed to market and responsiveness to customer needs.

To achieve this, the company decided to move from traditional Waterfall delivery methods to Agile—fundamentally changing how teams plan, deliver, and collaborate. Sendero was engaged to guide the full-scale transformation of Technology Services and lead the transition to an Agile organization.

Results

Delivering faster results and stronger collaboration across teams

70

Agile teams established

90%

of Agile teams operating under established frameworks (Scrum or Kanban)

500

full-time employees and contractors supported by Sendero Scrum Masters

Delivery

How Sendero delivered

Sendero leveraged its deep experience in Agile transformations to help the client establish a new delivery framework and culture.

Highlights:

Certified client subject matter experts through Scrum and Agile training programs
Piloted Agile practices on select projects before expanding enterprise-wide
Guided the creation of 70 Agile teams organized around core products and services
Trained Product Owners and assigned Certified Scrum Masters to lead team adoption and maturity
Developed processes, ceremonies, and scaling mechanisms to enable team collaboration and dependency management
Integrated Agile principles into Accounting, Compliance, Governance, and Strategic Planning functions

Practice

Accelerating performance through Agile

Through Sendero’s partnership, the client successfully transformed into a fully Agile organization, achieving faster delivery, improved collaboration, and greater adaptability to customer and market needs. The new framework continues to strengthen operational efficiency and drive innovation across the business.

Key Contacts