Financial ServicesAI
AI and digital transformation power hyper-personalized banking
Hyper-personalization is becoming a critical differentiator in financial services. AI and broader digital…
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About Susanne
Susanne joined Sendero in 2007 as one of the firm’s first employees. Starting as a manager, her impressive work enabled her to rise to managing director. Susanne’s deep consulting and operations experience play an instrumental role in creating positive results for her clients.
She has led clients through post-merger integrations, technology implementations, and business operation improvements. With more than 20 years of experience, her industry expertise spans the financial services, energy & utilities, manufacturing & CPG, and commercial real estate sectors.
“The glass is always half full.”
Susanne TurnboSkills and experience
- Bachelor of Business Administration in Management Information Systems from the University of Oklahoma
- More than 20 years of management consulting and IT operations experience
- Extensive experience in program and project management, infrastructure and technical architecture, business operations, and portfolio management
More about Susanne
Prior to joining Sendero, Susanne held a real estate license. Outside of work, her passions include cooking, yoga, and music of all types. She also enjoys spending time at the lake and is an active slalom water skier. She and her husband have two sons.
Market lead in our Atlanta office
AUTHOR ARTICLES
Relevant insights written by Susanne
Financial ServicesAI
Cybersecurity in banking: Strengthening security amid rising AI threats
By leveraging AI-powered defenses, strengthening access management protocols and proactively mitigating both internal…
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Financial ServicesAI
Ensuring balance: AI implementation impacts on financial institutions’ employees and customers
As AI adoption continues to grow, institutions must strategically navigate implementation. To achieve this, it’s…
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EXPERTISE
Delivering lasting results across industries.
We work alongside our clients to streamline operations, elevate customer experiences, optimize technology, and empower their people — tailoring every solution to the unique needs of each industry we serve.