Struggling to innovate? Consider a Transformation Management Office

What exactly is “transformation” in the context of an organization or company, and why is it important? This article provides an overview of transformation and the role of the Transformation Management Office (TMO) and dives into factors for executives to consider when developing a TMO.

How to succeed in your relationships with vendors

Most companies use vendors at some point, especially during times of expansion. Vendors can save the day by providing specific skills or resources, but relationships with vendors can quickly become less productive when there are misaligned expectations.

Investing in CX: How to achieve your customer experience goals

Every company is on a customer experience journey, whether they’re on the cutting edge of technology or catching up to the industry standard. No matter where you are, there are tools available to help you reach the next stage and accomplish your customer experience goals.