The Challenge

To remain a leader in the Consumer Packaged Goods industry, a client made the strategic decision to move from its existing third-party data center provider to a new, lower-cost, and higher-service option.

While the client focused on ensuring operational reliability and stability, Sendero was engaged to help navigate a multi-year, 28 million dollar outsourcing contract negotiation with the new data center provider.

A client made the strategic decision to move from its existing third-party data center provider to a new, lower-cost, and higher-service option.

Our Approach

Sendero leveraged its past experience to drive negotiations for this client throughout the contracting process. The team began by meeting with the client to both better understand their requirements and review the proposed contract from the data center provider. Sendero team members then conducted a gap analysis between the proposed contract and the client’s requirements and developed a negotiation strategy. This strategy involved conducting negotiation strategies both internally as well as jointly with the client.

Sendero team members then conducted a gap analysis between the proposed contract and the client's requirements and developed a negotiation strategy.

Our Results

Utilizing a Negotiation Strategy to Provide Peace of Mind

Sendero’s past experience in negotiating successful contracts was instrumental in providing a fair, fit-for-purpose contract that protected the client, met their requirements, and provided cost savings alongside increased service levels:

  • Successfully navigated a multi-year, 28 million dollar outsourcing contract negotiation.
  • Dedicated three months to negotiation processes.
  • Developed a negotiation strategy by conducting a gap analysis between the proposed contract and the client’s requirements.

More Case Studies

A Manufacturer Builds A Solid Foundation For Growth

A mattress manufacturing company had concerns related to their existing network infrastructure and the ability to scale for growth. Sendero was engaged to create a scalable roadmap to support their future expansion.

SAP Migration: Breaking Through the Bottleneck with Automated Testing

As a major Consumer Packaged Goods company progressed through its S/4HANA migration, their reliance on manual testing created bottlenecks. Sendero assembled a multi-vendor team to take on the challenge.

Opening Up New Possibilities — Without Shutting Down Production

A leading beverage company needed to refresh their infrastructure — while staying within various constraints. Sendero was engaged to provide the skills needed to drive the complex refresh projects to completion.

Related Practice Areas

Project Management Office
Project Management Office
Systems Implementation
Systems Implementation

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